After the sale

The Net promoter score template

Use it when you want one number you can track every month, and the reason behind it.

3 questions, 1 of them required. Publish it as it stands, or change every word first. Applying it is one edit you can undo.

On every plan, including the free one

What it asks

Every question, in order

Each one already has the right kind of answer behind it, so a phone number is a phone field and a date is a date rather than a box somebody types anything into.

Every answer lands on one customer record. A person who fills this in and later fills in another of your forms is one contact with one timeline, not two rows to merge.

The questions on the Net promoter score template, in order
QuestionAnswerRequired
How likely are you to recommend us to a friend or colleague?ScaleYes
What is the main reason for your score?Long textNo
EmailEmailNo

After you publish

What this form can do the moment it is live

Nothing below is an upgrade or an add-on. It is what every published PopzIQ form does, including this one on the free plan.

  • Show it any way

    Inline, popup, slide-in, bar or fullscreen. Same form, one setting.

  • Read its funnel

    Views, starts and submissions, plus where people stop.

  • Test the headline

    Two versions of the words and one sentence about which won.

  • Keep the spam out

    A honeypot, rate limits and an optional challenge that never refuses a lead.

Nearby

More in After the sale

  • Support request

    6 questions

    Use it when customers report problems and you want the first reply to be an answer.

  • Feedback survey

    4 questions

    Use it right after one job or one visit, to hear how that particular one went.

  • Use it once a quarter across all your customers, to see which part of the business is letting the rest down.

Publish the Net promoter score form today

Create a workspace, apply this template and press publish. Five minutes from signing up to a form collecting answers is the bar we build against.

No card to start. No trial clock. The free plan runs the whole loop.